• Office Address: 6/105 Kurrajong Ave, Mount Druitt, 2770 NSW
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  • Mon - Fri: 8AM - 5PM

Call us 24/7

1300 561 101

Email Us:

[email protected]

party-logo

Call us 24/7

1300 561 101

Email Us:

[email protected]

Contact Us
1300 561 101

Refund Policy

Refund Policy

Refund Policy For Party Hire Destination

At Party Hire Destination, we aim to provide a seamless and transparent service for all our clients. With over 10 years of experience, we understand that plans can change. Our refund policy is designed to offer flexibility while ensuring efficient resource management.

Cancellation Process:

To cancel a booking, please send an official email to our team. Include your booking reference number and event details in the email to expedite the process. This ensures clear and fair financial dealings.

Refund Eligibility:

  • More than 48 Hours Notice: If you cancel your booking more than 48 hours before the event hire date, you are eligible for a 50% refund.
  • Within 48 Hours Notice: Cancellations made within 48 hours of the event date will not be eligible for a refund, and a 100% cancellation fee will be charged.

Our structured approach helps us maintain efficient inventory and scheduling management, allowing us to offer reliable service to all our clients. We advise our customers to review their plans carefully and make cancellations well in advance to benefit from our partial refund policy.

Why Our Refund Policy is Genuine

Because we think about our customers, our refund policy is designed to balance flexibility for you with efficiently managing our resources. Here’s why we have structured it this way:

  • Efficient Resource Management: Helps us manage our inventory and scheduling effectively, ensuring we can provide reliable service to all clients.
  • Fair Financial Dealings: Ensures clear and fair financial transactions between us and our customers.
  • Flexibility for Customers: Offers some flexibility for customers to adjust their plans while maintaining a structured approach.
  • High-Quality Service: Allows us to maintain high service standards by efficiently managing cancellations and bookings.

If you have any questions or need further assistance with your booking, please don’t hesitate to contact us. 

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